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Photon Q with wrong time (zone) in 4G LTE mode

Re: Photon Q with wrong time (zone) in 4G LTE mode

SheikhYerbouti,

Sorry to hear you are experiencing this with your new device.  I am going to retrieve a Photon Q....some colleagues and I were testing around thinking it could be a setting.  If not, I will have troubleshooting steps for you also.

Jazzgirl7777

Social Care Support

Re: Photon Q with wrong time (zone) in 4G LTE mode

alwein666,

It was my pleasure assisting you!  I appreciate the accolades  Most importantly, I am so glad that your time has restored to the correct time zone in 3G and now 4G LTE.  

When you get a chance, take a speed test connecting to 4G/LTE. 

Jazzgirl7777

Social Care Support

Journeyman

Re: Photon Q with wrong time (zone) in 4G LTE mode

Jazzgirll7777,

Thanks again, all seems to be good. I just performed a speed test on the 4G LTE settings and received the following results:

Ping:           51 ms

Download:   18655 kbps

Upload:       8919 kbps

I received the following results in 3G:

Ping:           92 ms

Download:   1407 kbps

Upload:       930 kbps

The 4G LTE is lightning fast compared to the 3G. So glad it is up and running (and has the right time).

Journeyman

Re: Photon Q with wrong time (zone) in 4G LTE mode

I have this same problem.  Jazzgirl7777 help me!

Journeyman

Re: Photon Q with wrong time (zone) in 4G LTE mode

I am also having this issue with my photon Q. It's driving me nuts as I use my phone as my clock. I have updated my profile and PRL several times. No luck. Is there some third party clock app I could use?

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