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PROBLEM WITH MOTOROLA XPRT NOT CHARGING WHEN SAYING IT IS?

Journeyman

PROBLEM WITH MOTOROLA XPRT NOT CHARGING WHEN SAYING IT IS?

I HAVE BOUGHT A MOTORLA XPRT A MONTH AGO AND I ADDED THE 3G MOBILE HOTSPOT TO IT A WEEK LATER. FOR A WEEK MY PHONE WAS DOING FINE AND THEN WHEN I USE THE 3G MOBILE HOTSPOT I KEEP MY PHONE PLUGGED IN AND THE BATTERY SAYS IT IS CHARGING BUT IT IS DOING THE COMPLETE OPPOSITE AND GOING DEAD. MY PHONE KEEPS TURNING OFF IN 4-5 HOURS AND IT IS SAYING IT IS DEAD. AND ALSO MY PHONE GETS HOT AT THE TOP OF THE PHONE, THE BOTTOM OF THE PHONE STAYS COOL. I HAVE TOLD SPRINT ABOUT IT AND THEY SAID THAT IS NOT A COMMON ISSUE AND THAT IT IS NOT LISTED AS PROBLEM. I WOULD LIKE FOR SOMEONE TO HELP ME WITH THIS ISSUE.

                                                                                                                                                           DAKOTA

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