I have tried to view the text log on sprint.com but it only loads about 50 at a time and the more text is starts to load the slower it goes and then eventually just stops after a few days of text history. Is thier an easier way to view all at the same time.
Hi Daisy2003. You can click on the “Download Text Detail” link on the right side of the screen and your details will automatically be dropped into a spreadsheet.
Hi there. Please let me know, Have you tried to do this in another web browser? Also, can log off and log back in and do the process again.
I have been having the same problem. I have tried different browsers, different electronics, called Sprint, gone to store, chat online - NO ONE HAS HELPED ME. I need to download this info that I should be able to without such issues. I get half way through month and it either logs me out because it takes to long to download the next 50 or it freezes and wont load more. Then when I ask for help everyone at Sprint acts like they have no clue what I am talking about. Store can't print for me - they can call logs but not text logs which makes NO sense. Hitting download bill is call and charges ONLY - NO TEXT LOG INFO. Hitting download details is ONLY for what has been downloaded - NOT ENTIRE LOG. So unless you can get through the end of the month you CANNOT download entire text log. SOMEONE PLEASE ACTUALLY HELP ME - THIS IS GOING ON A MONTH!!!!!!
Hey @Cnawhitehead, I've sent you a private message please feel free to review it at your earliest convenience.
Any other question about your account or Sprint services, feel free to forward it to us, so we can assist you.
I too would like to know how I can download the whole month at one time instead of 50 at a time. Any browser I use also crashes after a few clicks. There should be a way to download in csv.
There hasn't been any updates on how many you can pull at a time.