As others, for WAY too long, I'm required to reset my password with every visit to My Sprint, however . . .
- It sends and I receive the text verification code from My Sprint.
- With that, it asks that I create a new password with the following requirements:
This would be very irritating. Sounds like a ticket needs to be submitted, to correct the issue. I'm going to send you a private message now.
I have been having the exact same problem for over 6 months. About 2 weeks ago the support agent opened a ticket. A week ago I get a text asking me to call a certain phone number at the Oklahoma Ticket Support Office during certain business hours. I have called several times only to be greeted by a voice mailbox asking for my phone number. No return calls. Terrible!
Hey Ash56! What type of system and browser are you seeing the issues on?
Good to hear, Ash56! Let us know if you need anything else!