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Good morning Melissann87.
Sorry to read you are having trouble. When you sin in on Sprint.com, are you signing in with the account owners profile? This may be the issue when reviewing the Text history on the other numbers on the account.
If you did not provide us with your account PIN and billing ZIP code during registration, you will only be registered as a device user and not an account owner. You can change your level of access later on the My Preferences page by providing your billing ZIP code and account PIN
Please visit: http://sprint.co/1Y7hnxz for instructions on how to view the Text messages on Sprint.com.
Sprint Social Care