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Unable to create MySprint account - password not accepted

Journeyman

Unable to create MySprint account - password not accepted

I just signed up for Sprint yesterday and when I click on the link in the email that I received to sign up for MySprint, I fill in the form and this is what I get:

 

I enter in my password and I purposely leave out the special character but every other requirement is checked

 

1.PNG

 

I then add the character and the requirement checks go away

 

2.PNG

 

When I re-enter the password, I get this. I've tried a million different passwords, including randomly generated ones and it always does this. The other data in the form seems to be accepted.

 

3.PNG

2 REPLIES 2
Journeyman

Re: Unable to create MySprint account - password not accepted

Disregard, it actually just does not work in Chrome but works fine in Firefox!!

Re: Unable to create MySprint account - password not accepted

It's good to hear that you were able to get logged in. Please let us know if we can help with anything else.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
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