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mint app

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Sprint Social Care

Re: mint app

Quick suggestion, trying using the App via your Sprint mobile App. Let me know if that helps.

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Journeyman

Re: mint app

It’s not an issues with mint itself it’s sprint blocking there IP address. 

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Sprint Social Care

Re: mint app

I'm unable to say why you're experiencing the issue. Has anyone else tried to use the app and was successful? 

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GrandMaster

Re: mint app

if its an issue with sprint only while trying to use that specific app..their developers would be the ones that need to contact Sprint and get it figured out..not vice versa..

 

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Journeyman

Re: mint app

Mint is more than an app they have a website to but you are blocking there ip address and by the sounds of it you don’t even know what mint is. Mint a a budgeting app. Look it up

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Journeyman

Re: mint app

They have been trying to get sprint to unblock there IP address but sprint won’t. Look at what mint is and you will understand a little better
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Journeyman

Re: mint app

It used to work.   Now it don't..   

I have another not great budgeting app and it works but it's nowhere near as good as mint.   

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Journeyman

Re: mint app

I'd attach a screenshot, but the security settings on Mint prohibits screenshots. Maybe when our billing switches over to T-Mobile it will work..

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Journeyman

Re: mint app

I already posted a screenshot in an earlier post
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Community Manager

Re: mint app

I use Mint regularly and I am signed in without issue.  Granted, I've been on quarantine since March 12 and always connected to Wifi, so I just turned off Wifi and it logged right in.  My only guess is it's IPv4 vs IPv6.  Sprint is moving to IPv6 only and if the app does only IPv4, it's going to have some problems.  Like @fireguy_6364 mentioned earlier, that would require action from the developer.  You can submit feedback to them at feedback-mobile@mint.com

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