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18020 Data speeds 0.02-0.05 for past week.

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Journeyman

18020 Data speeds 0.02-0.05 for past week.

Like the title says data speeds in zipcode area 18020 have been 0.02-0.05 for the past week........ping is 100-125

3 REPLIES 3
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Re: 18020 Data speeds 0.02-0.05 for past week.

Kevinbomb.

I am sorry you are having issues with your data speeds. I will be glad to look at the towers in your area and cee if there are outages. Can I please get some cross streets or a business address such as a gas station or restaurant close by including the city, state and zipcode?

Thanks,

Ray

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Journeyman

Re: 18020 Data speeds 0.02-0.05 for past week.

Hi Ray, a close street would be Easton Avenue in Bethlehem Pennsylvania zipcode 18020.

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Re: 18020 Data speeds 0.02-0.05 for past week.

Thanks for the cross streets. I have looked at the towers in the address you have provided me and the towers are performing at 95%. If your data was working better before, yo umay want to contact technical support and get this reported in and possibly troubleshoot your device and if your device is fine, a trouble ticket may need to be submitted for slow data.

Ray

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