I got the evo 3d about 5 days after the release and I have never been able to get any 4g signal anywhere near my house. I was told that I would be able to use 4g basically everwhere I go in my area but in order to get any decent servicefrfom my 4g I have to go about a mile away from my house. I mean I can go outside on occasion and get a signal, but in Illinois, what am I supposed to do in the dead of winter when it is about 30 degrees out and I want to do something that requires a high speed connection? Am I supposed to go out and waste my gas in my car so that I can use it? I mean come on, we have to pay an extra 10 dollars for 4g and they dont care about whether or not we use it. We arent getting reimbursed for any lost money for travel or time that we are losing while going out of our way to use the services that we are paying for. I wish I stayed with t-mobile on occasion. For the "Leaders of the 4g technology" Sprint sucks at this service. The only thing that is reliable with them is the fact that they will cut you off within days if they dont get their money.
I know I did quite a bit of bashing on you guys, but I used to love your service and the only reason I left before was I got onto my old companies plan and it was far less expensive. Please figure it out quick.
I'm sorry that you're having issue with the Data services. I checked your coverage(60031) and there is a Service Ticket opened for Data services. Our engineers are working on to make sure issue is resolved ASAP.