For days we are struggling with texts and calls not working. I thought it was the solar flares but I think it is just sprint. Any ideas on what to do?
There is a ticket (# 8805708) open for 3G service in the Galveston area. This seems to have caused some issues with voice service on nearby towers. Technicians are working to have the issue resolved but have not released an estimated time of repair. I will keep an eye on this ticket and will let you know if it gets updated today.
Ticket# 8805708 is actually for the voice service, there is a separate ticket 3G service, which was adversely affected by the voice outage. I had it backwards.
3/13 at 12:15 PM Sprint Customer Service says there is a problem with a tower. It will be out until March 20. If you call into Sprint Customer Care, you an request a device that will hook to your home wireless modem and give you coverage within 5000 feet. Also, once service returns, call to request they credit your account for the outage days.