Can not reach Sprint to ask as I have no service in the 87114 zip code of Albuquerque, NM on 1/21/2012. Service outage began approximately 5pm local time.
Can anyone comment on the state of this service outage?
I have HTC EVO 4G. Have attempted to update prl, rebooted phone etc. Still no service.
We have been seeing reports of problems popping up in New Mexico. We've been tracking these issues so we can pinpoint the problem to get it resolved. The information we need is the phone number, the account number and an address where the issue is happening. Please don't post your private information in this forum. If you send me a private message with the above information, I will make sure that the problem is properly addressed.
There is now an official ticket opened for the Albuquerque market. The ticket number is 8575962. It is affecting both voice and data service. We don't have any additional information at this time. Thank you, everyone who submitted examples.
Crazy...still cant get service here in Las Cruces area. Cant even call Customer Care....I hope they give some kind of credit to our account for this. Some of us rely on our phone for business purposes....and this outage is screwing with my business.