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Bad Call Quality - Previous solutions don't help


Bad Call Quality - Previous solutions don't help

Hello, I have experienced continuing terrible call quality when talking to people outside of the Sprint network. Why is the call quality so bad? People can't hear me and say that I sound like I am muffled and it's extremely hard to understand what I am saying


Chat tech support was able to perform some diagnostic/troubleshooting between the tower and the device and it appears to be better. Will definitely be monitoring it though

That is good to hear. If you have anymore trouble or anything else let us know. We are always here to help. 

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