I feel ridiculous even asking you if there's going to be anything done because I've called/e-mailed hundreds of times in the last few months to no avail BUT could you please look into downtown Quincy IL? I work a block from a tower and usually get excellent service at my desk (my home a mile away is a complete other matter). Now I'm showing a full signal, but data is VERY slow... that's what it does to me at home, but not usually at work. Please help! Work is unhappy without Pandora/Sticher/Netflix.