For the past month I cannot get a decent signal (3bars or more) anywhere outside of Tampa Florida. I was told there is a tower that’s down in the area of western Pasco county. I am a new customer and so far not very impressed.
Multiple zip codes. 34652, 34653, 34655 are just the ones I’m in 99% of the time. I can never get full signal. I have a brand new iPhone XR. I’m sitting outside right now with 1 bar
@Egambaro, Thank you for the details on the locations. I'm not seeing any issues in the coverage map for either of the locations. However, if you're going through an area that doesn't have coverage, or has lowered coverage, it may be hindering the phone from keeping a good connection with the tower. Have you done any troubleshooting?
Yes I’ve done the troubleshooting and even exchanged the phone for fear of a faulty modem, I’ve been to the Apple store and it’s a network/carrier issue not a phone issue. As a new customer I’m somewhat underwhelmed