For the past month I cannot get a decent signal (3bars or more) anywhere outside of Tampa Florida. I was told there is a tower that’s down in the area of western Pasco county. I am a new customer and so far not very impressed.
@RedCruzr_Sprint So does this mean other providers didn't allow Sprint customers to use their tower? Is that why I get 1x in the area? What do I do with this problem?
@dramacrazie1, I apologize for the delay in the message, I'm speaking with more than one person at a time, so please be patient. Extended LTE means that the phone will be roaming off of other carrier's towers. Have you ever received any notices about roaming usage?
@dramacrazie1, It would be an SMS telling you your usage, usually once you've hit 75%. You may not have used enough to cause one to be sent. I would like to look at your usage. I'm going to send you a private message to get your account information.