IM GETTING SUPER FRUSTRATED WITH SPRINT AND MY NEW HTC EVO 3D. I HAVE TO MAKE A PHONE CALL JUST TO RECIEVE MY TEXTS. IVE CALLED SPRINT , THEY REFRESH STUFF DO WHATEVER AND THE PROBLEM STILL PERSISTS. I EVEN RE BOOTED MY WHOLE PHONE, LOST ALL MY NUMBERS AND EVERYTHING. IS THERE ANYONE OUT THERE WHO COULD KNOW WHAT IS CAUSING THIS? IS IT MY PHONE OR THE NETWORK?
jessica_mom111610, I definitely understand your frustration. If you could provide me with your zip code I can check for any network issues in your area. Also, does this happen everywhere or just in one location?
Thanks for that information. Engineers are currently working on an open network outage in this area (ticket number 9192261). Currently the ETR is 6/15. We appreciate your patience while we work to get this issue resolved. Thanks.