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Data NOT Working- New York Area

Journeyman

Data NOT Working- New York Area

Since about 6pm my data has notworked although I have full bars and can make and receive call as well as texts.... HOWEVER I CANNOTuse facebook the Internet or any app that has to do with using data!!! HELP someone please I have contacted sprint and they have done all they could to reset the data on my phone but nothing is working is there an outage all over New York??

1 REPLY 1
Sprint Product Ambassador

Hello!  Sorry you are having problems with your data in the NY area.  There was a fiber optic cable cut in that area impacting New York; Sprint and the local line owners are working to resovle the issue - I don't have an update yet but we are aware of the issue.

Product Ambassador, long time Sprint employee
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