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Invalid Sim Card

Journeyman

Invalid Sim Card

Hi and thanks for helping me, recently I bought Moto Z2 Force from Motorola.com/us at full price, device must be unlocked, but when put any sim card other than Sprint, phone show Sim Card Invalid error,

After many tries I figure out maybe UICC Unlock is solution, somehow not working at all, here is problem, sometimes recognize new sim card and works without problem, untill restart or turn off phone, after device startup again I see Invalid Sim Card again, I need solution pleases

Thanks

1 REPLY 1
Wizard

Re: Invalid Sim Card

Thanks for bringing this up to our attention @AHMNco

 

Let us research more about your case, to help you address it. Please check your inbox, I'll send you a private message shortly.


Joel
Sprint Social Care
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