problem 1. Got iphone friday. I called sprint they switched over from the Evo 3d I had which worked.....so finally i turned my phone on and it went straight to the main menu(strange i notice) so it had 3g/sprint service at the top. I told the lady on the phone it went to the main menu so she said do a factory restore. Did that and from there on I get "no service/ searching" for my signal bar...it will not connect to a sprint tower here in ALASKA,(anchorage) I have sprint coverage according to their map(one of sprint network partners im assuming) so after having the phone not activated for 5 hours I went back to my HTC Evo 3d which I got thursday before friday(orignally had the Motorola Photon before thursday) so sprint activated the Evo 3d for me again. well voice worked. simple text worked. but DATA didn't work. now im like urggggggg!! really. so I really wanted the new iphone 4s i got so i called sprint and had them reactivate the Iphone 4s. still, no go. after setting up the language,region,siri,icloud,etc in the end when it says wait 3 minutes activating your phone it would say iphone not activated contact your carier if this continue.. then it would say "No service" in the top corner.....every freaking sprint employee i talk to always say do ##update# it doesnt work BECAUSE i cant connect to any towers hence "No service"