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Network Issues in VA - 20190

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Journeyman

Network Issues in VA - 20190

I cannot send text messages, no 3G and ofcourse the 4G is always non-existent on my Epic 4g Touch.. Tried chatting with CS and they just hung me there in the middle. Getting really frustrated with sprint data service.

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15 REPLIES 15
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Network Issues in VA - 20190

BDHARNI999, I checked your zipcode 20190 and I was not able to locate any outages. I am sending you a private message for further assistance,.

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Patron

Network Issues in VA - 20190

What's wrong with the network in the building off of Sunset Hills? It was working FINE yesterday!  WTH?!

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Network Issues in VA - 20190

aperionvi could you please provide me with the cross streets of the location you are referring to?

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Patron

Network Issues in VA - 20190

sunset hills and american dream way reston va 20190    

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Journeyman

Network Issues in VA - 20190

aperionvi...looks like we are in the same building

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Network Issues in VA - 20190

Ok I have the address and will be looking into it. (funny you guys are in the same building small world)

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Network Issues in VA - 20190

BDHARNI999 I would like for you to try to update your profile/prl. from your home screen select menu settings all the way at the bottom you will see system updates and update the profile and prl. aperionvi what type of device do you have? It looks like one of the towers were down but has come back online.

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Patron

Network Issues in VA - 20190

Evo 4G

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Network Issues in VA - 20190

aperiovi i would like you to do the same menu settings all the way down you will see system updates and select update prl and update profile. let me know if that works.

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Patron

Network Issues in VA - 20190

Nothing. The coverage goes in and out, but as soon as I walk out the door the the reception comes back.

Something is up.

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Network Issues in VA - 20190

So is the issue only in the building? If so has it always been this way?

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