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Network problems 75068 Little Elm, Aubrey area

Journeyman

Network problems 75068 Little Elm, Aubrey area

The network signal has been dropping in and out for a week and today NONE of our sprint phones are able to connect.  This all started with the LTE rollout, I haven't seen a 4G connection in a week on my GS2, and the wifes GS3 gives a continuous "No Data Connectivity" roaming warning.  At least if the phone would actually roam we could call Sprint to complain.  The network always worked well at the house before this.

4 REPLIES 4
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Master

Re: Network problems 75068 Little Elm, Aubrey area

I apologize for the issue. I checked your coverage and there is a reported cell site outage at your location, engineers have been notified and are working to restore the service ASAP. ETR 7/24/2012 05:52:43 CST.

Single Cellsite 9097380 At 2012/07/23 09:48:31 we experienced the following Problem(s) in the DFW : Dallas Market: Single Cellsite (Out of Service) . 07/23/2012 04:48:00 CST 3 07/24/2012 05:52:43 CST 07/23/2012 05:59:14 CST DA03XC161 Aubrey TX 76227

Abe

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Journeyman

Re: Network problems 75068 Little Elm, Aubrey area

Thanks for the info.

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Journeyman

Re: Network problems 75068 Little Elm, Aubrey area

10:30am and still no service, "No data connectivity because you roamed off your home network".  Voice service is intermittent but mostly shows no service.  If this is the "new" network I'm going to have to make some decisions about sprint.

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Journeyman

Re: Network problems 75068 Little Elm, Aubrey area

I'm in your area, just called in.  Being told it's now the 26th, at 6pm that everything will be restored.  There's a tower outage and "upgrades".  Also asked about paying for services I can't use and was told that my account was documented and to call in after everything was up and running and I'll be credited for the days of no service. 

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