cancel
Showing results for 
Search instead for 
Did you mean: 

No Coverage In 20190

Highlighted
Journeyman

No Coverage In 20190

Hi,

Recording ZERO coverage at the intersection of American Dream Way and Sunset Hills Rd. No voice or data connection.

Thanks!

Tags (2)
4 REPLIES 4
Highlighted
Master

Re: No Coverage In 20190

You need to complete device troubleshooting - at least I show the hourly percentages for that location to be working just fine.

Pull your battery and wait two minutes - reply with your phone model also.

Larry ~ OKIESTRO

Highlighted
Journeyman

Re: No Coverage In 20190

I performed the device troubleshooting and no change. Still no service:

Signal Strength: -65 - 86 dBm 0 asu. It says that I am in service, but no data or phone calls will go through.

I am using an Epic 4G Touch. I have friends who have sprint who are also having issues.

Highlighted
Master

Re: No Coverage In 20190

Did you download and install the EL29 software update - To check go to

  • Press Menu, then tap Settings.
  • Scroll up and tap About Phone.
  • The Baseband version lists the current build number.

Are the last part of the model/build EL29

If the softare was updated and caused the problem you will need to do a hard reset

Samsung Galaxy S ll, Epic 4G Touch:

  • •1. Turn the power off. If the Samsung Epic 4G Touch is frozen, pull the battery out and reinsert it
  • •2. Hold the Volume UP and Power Button down until the System Recovery screen pops up
  • •3. A menu will show that allows for Reboot, Apply update, Wipe data, and Wipe cache
  • •4. Hightlight Wipe data using the volume buttons Select it by pressing the House button
  • •5. Confirm: Volume Up for YES and Volume Down for NO
  • •6. Select Reboot with the house button
  • •7. Phone will reboot

Larry ~ OKIESTRO

There are multiple tickets in the area -

Highlighted
Patron

Re: No Coverage In 20190

Reporting that coverage came back yesterday for 1 hour between 11 and 12 and went away.  Please provide an update!

location american dream way & sunset hills reston, va 20190

HTC EVO 4G

Community News

This is a PUBLIC ARCHIVE board, all artciles are read only.

Please click here to search the Active Community.