No Voice or Data Service in Washington Heights, NYC
I have an iPhone 4S and am not getting voice or data service in and around my neighborhood. When I leave my neighborhood, my phone works fine. I have spent over three hours on he phone with Sprint with no success and took my phone to Apple for a diagnostic check that showed my phone is working fine. I believe there is a problem with the service coming from my local tower, but Sprint sayas the tower is working fine. How do I get someone to act on the fact that I have no voice or data service in my neighborhood? Can I get credit for loss of service? P.S. I have had the phone since November without issue until two days ago when there was a data outage.