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No Voice or Data Service in Washington Heights, NYC

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Journeyman

No Voice or Data Service in Washington Heights, NYC

I have an iPhone 4S and am not getting voice or data service in and around my neighborhood. When I leave my neighborhood, my phone works fine. I have spent over three hours on he phone with Sprint with no success and took my phone to Apple for a diagnostic check that showed my phone is working fine.  I believe there is a problem with the service coming from my local tower, but Sprint sayas the tower is working fine.  How do I get someone to act on the fact that I have no voice or data service in my neighborhood? Can I get credit for loss of service?  P.S. I have had the phone since November without issue until two days ago when there was a data outage.

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Wizard

No Voice or Data Service in Washington Heights, NYC

Hello

What zip code are you in? or a close business address ? I can take a look and see what going on.

PinkElmo

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