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Phone says I have service, but can't make/send or receive calls or texts - 93463/93464

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Phone says I have service, but can't make/send or receive calls or texts - 93463/93464

My iPhone 4s is showing that I have decent/average service, but when I try to make a phone call or send a text it is impossible. This is happening in only one town of the 3 town valley I live in (I live between both towns). This has been going on for the last 3 days. I have called Sprint tech support and Apple support 8 times each, and am told by Sprint every time it is Apple's fault. They don't seem to realize that this is happening to the other phones on my plan as well - both Blackberries, and a friend of mine is also having the same problem (has the Rumor). I am tired of Sprint support telling me it's Apple's fault when they fail to recognize I'm not the only affected person. They say there's no tower outages, and they always try to end the phone call when they don't know how to resolve this.

I'm very frustrated now, and I would like the service I'm paying for instead of currently paying for a paperweight when at home.

1 REPLY 1

Re: Phone says I have service, but can't make/send or receive calls or texts - 93463/93464

I am showing that we do have a tower outage in your calling market. Technicians are working hard to resolve. ETR is 05/10/2012 19:20 CST. ETR is just an estimate and are subject to change.

Single Cellsite 8991265 At 2012/05/08 17:11:00 we experienced the following Problem(s) in the North LA : Santa Barbara / Santa Maria / Lompoc Market: Single Cellsite (Intermittent service) 05/08/2012 12:11:00 CST 4 05/10/2012 19:20:17 CST 05/09/2012 19:26:30 CST SN45XC119 Buellton CA 9342
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