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Poor 3G Speeds - Indicate Phone Malfunction?

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Journeyman

Poor 3G Speeds - Indicate Phone Malfunction?

I visited http://coverage.sprintpcs.com/IMPACT.jsp, and for the 3G network, it says, "All data services work, with outstanding connectivity."  However, when I just ran the speedtest.net android application, it says my download is 85 kbps, upload is 168, and ping is 999 ms.  I can turn on 4G to get faster data speeds, but my primary concern is whether there is something wrong with the phone itself.  Any ideas?

1 REPLY 1
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Sprint Product Ambassador

Re: Poor 3G Speeds - Indicate Phone Malfunction?

Check the Voice coverage map -- that's a better indicator of how fast your 3G coverage will be.

Product Ambassador, long time Sprint employee
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