I work with 10 other sprint customers who have reported absolutely no signal in the Reston, Herndon, or Ashburn area.
Sprint - please advise!
It does look like we have a cell site outage in your market. Our engineers are working hard to get this issue resolved as soon as possible. ETR looks like it will be resolved on 1/11/2012 23:59:00. Do remember the ETR is just an estimate and is subject to change.
|Voice||8427319||At 2011/12/13 22:08:39 we experienced the following Problem(s) in the Washington DC : Washington DC Market: Voice (Out of service) Field technician has been scheduled for dispatch today, 1/10/12.||12/13/2011 16:08:00 CST||4||01/11/2012 23:59:00 CST||01/10/2012 13:09:21 CST||WA33XC928 Reston VA 20194|
I just posted in other thread and came across this thread. IT would be good if Sprint gives advance notification to customers of these outages. Is anything being done to enhance the non existent 4g coverage (I'm using the epic 4g touch and the 4g is literally non existent on the device). Its just horrible data speed.
I would definitely agree that the 4g coverage is spotty. The best coverage I get is on the beltway right off of the gallows road exit.
More importantly, I walked oustide of the building and I have coverage. This is extremely wierd because I had full coverage inside the building yesterday.
Sprint, I'm loosing faith in you.
Ray, can you hit the 'escalate' button in your tools? It's not getting updates.
Looks like a new ETR of 01/13/2012 at 23:59
|Voice||8427319||At 2011/12/13 22:08:39 we experienced the following Problem(s) in the Washington DC : Washington DC Market: Voice (Out of service) Field technician has been scheduled for dispatch today, 1/10/12.||12/13/2011 16:08:00 CST||4||01/13/2012 23:59:00 CST||01/12/2012 11:04:43 CST||WA33XC928 Reston VA 20194|
I am sorry you all are having issues still in the Reston, Virginia market. I have went back in to look at the outage and it still shows the ETR as 01/13/2012. I have requested an update on this and as soon as I get any more information, I will let you know.