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SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

Nice reply but it won't be 1xRTT it'll be 1xA (1xAdvanced) which offers more capacity per 1xA Carrier and with it being on 1900Mhz PCS and 850Mhz SMR capacity will be improved as will in building, rural, and urban propagation.

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

rofl..another apple hater....so you are actually the uneducated party here...the evil empire??? ROFL what are you 12?....hmmdefine your version of trolling? this is clearly a post on service problems...and hey....i have service problems....???? but your here to tell us it "will get better".....thank you cpt obvious!! it cant possibly get any worse......so actually your trolling and calming down the masses for free???? ... im a mac technician.... we can play the smart role all day... ill even mispell a word or two so you can play grammar nazi and feel better about leaving your spellcheck on before you post....... i dont think sprint needs you to let us know EVENTUALLY it will be better.....my problem is im paying for these services now....so you my friend are the troll and i like how you instantly have a problem with me because i have an expensive phone??? did you mean my evo or my iphone?? either way i see not one difference that has to do with education?? from darth vader and his evil empire...lmao.. you win.. you clearly outwitted me with a snazzy comeback.....

OH AND THANK YOU FOR REGURGITATING THE SAME USELESS FACTS WE HAVE HEARD...OVER AND OVER...MICROWAVE THIS 4G THAT....DID YOU HAVE ANYTHING NEW OR USEFUL TO THE ORIGINAL POST????......that post is not popping up for me...ive tried to reload the page a few times but i guess im too dumb.....straight from the dummies mouth

"Things will get better, but it will take time.(*NO SHIT???*  If you had any idea about wireless technology and how much work and effort go into replacing equipment on 38,000 towers(you think sprint employees are handling this eh? your about as bright as the back side of electrical tape you**...., then you might be a little less belligerent.*****(BELIGERENT?...hmm 5 months of no service...and im beligerent????.....you MUST be a scholar????

My guess is you don't really care because you're a troll( **yeah im posting about how sprint has lied to me,made false promises and insulted me.....yeah i dont care i guess**).  So why don't you take your expensive little phone from the evil empire had go somewhere else.

NOW AGAIN....WTF DOES THAT BS YOU JUST LET DROOL FROM YOUR LIP HAVE TO DO WITH SERVICE NOT WORKING NOW!??????

NOT A DAMN THING...hypocrites these days...im uneducated but you are doing free pr work...your parents must be proud........I WISH SPRINT WOULD SEND SMARTER AGENTS POSING AS CUSTOMERS.....UNLESS YOU ARE ALL USING THE SAME PAGE YOU ARE GOOGLING THESE FACTS FROM.......YOU ARE TH 9TH PERSON TO EXPLAIN THIS AMAZING SOB STORY OF HOW HARD IT IS TO UPGRADE TOWERS.....NOT OUT PROBLEM...IF THAT WAS THE CASE WHY RUN A BILLION DOLLAR COMPANY AND NOT BE ABLE TO HANDLE YOUR MESSES???? go ahead take your time and study this post to point out obvious errors and attempt to insult me....in order to do that your opinion would need to be valued.....i applaud your attempt at making new friends through tv humor....but you fail......just like you did you s.a.t.s aparently.....mr know it all is googling his posts....copy and paste geniuses lol

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

lol....YOUR POST STILL STRIKES ME AS THE TROLL......you offered nothing but the same old...THE NETWORK WIL BE THIS MUCH BETTER....

NO DATE ON COMPLETION

NO REMEDY

NO HOTLINE TO CALL FOR ANSWERS

NOTHING....YOU PRETTY MUCH  GOOGLED SPRINT TOWER UPGRADE AND PASTED THE FIRST PAGE YOU SAW....A SMART MAN KNOW HE KNOWS NOTHING AT ALL... YOU DONT KNOW WHATS BEING DONE.....THIS WAS ONLY A LOCAL PROBLEM UNTIL NOW YOU CAN SEE ITS EVERYWHERE...so again what are you flapping your gums about???oooooo thats right you want us to be thankful sprint is upgrading their network to STAY IN BUSINESS......yes omighty sprint we can wait years for the 4g service we are paying for right now....take your time...i only bought the phone because it says sprint...i dont actually need to use it...

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

My fault, it is 1xA.  Thanks for the correction.

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

lavell you and HD truly are a bunch of clowns. You think because you come here whining like schoolgirls throwing out words in all caps and putting a thousand exclaimation marks that anyone is going to take you seriously? You both sound like immature brats. We are all posting these "SAME USELESS FACTS!!!" because they are the answer to your rants. You may not like the fact that it will take time to fix Sprint's issues but you, me and everyone else have to either deal with it or move on. I mean you said you have had no service for 5 months? What kind of idiot would go that long without switching to another carrier. No wonder your mad and rambling on about everything. That's why there are other options out there, go spend more money and get Verizon or AT&T or go cheaper and get crickett or some other cheap carrier where the service is worse. And you think I work for Sprint? You think I would tell you to take your crybaby self to a different carrier if I did? Also I do own a Evo3D..have I had service issues, of course but unlike you I actually check around and see if I can find out what's going on or I call Sprint just the same as you. However, unlike you, if I had as bad of an experience as you are claiming then I would go and find another service that could offer me better. You come out comapring your situation to getting half eaten hamburgers at McDonald's? Your a joke, and you will continue to be seen that way by people who can have reasonable and intelligent conversation.

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

Excellent response.

Highlighted
Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

In response to the original post there are clear problems in Chicago that Sprint wants to just sweep under the rug.

If you are unhappy, I would do one or two things.

First, contact the Better Business Bureau: http://chicago.bbb.org/

Second, contact the Illinois Attorney General and file a consumer complaint. This can be done here: http://illinoisattorneygeneral.gov/consumers/filecomplaint.html

After filing my BBB complaint I contacted by Joanna Ciampa (whose apparent title is Executive and Regulatory Specialist, Legal and Office of Privacy Support - Sprint Nextel Corporation) and was informed that the tower completion in Chicagoland had an estimated completion date of November! I would not really trust any of the messages coming from Sprint seeing that everyone is being told something different.

Both of these can be done quickly, but then you will have to wait up to a month to get a resolution. Dealing with Sprint directly is useless.  If this continues for you, I would fill them out soon! Good luck and I hope it works out for all of you!

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

An upgrade means improving existing service not rendering the existing service unusable.  When you cannot conduct business and are being charged for data access fees and cannot access it, you have the right to complain.  Persoanlly, I have gotten lies, and brush off from Sprint on multiple occasions.  If people have a genuinue propblem with a product or service they are paying for and cannot get out of the contract without paying even more then you attacking them is utter ignorance.  Its logic.  Stop grandstanding on what you thnk you know and what  others should or shouldnt do in response to how poor service effects them and/or their businesses. 

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

I filed with the BBB the other day.

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

I've been having an increase of dropped calls since April.  I keep calling and getting the same response about upgrading the towers.  Today, I had 6 dropped calls.  I called Sprint and while on the phone with them, my call was dropped 8 times!  Only 2 representatives called me back.  One other rep said they would call back to see what progress was made, but never received that call.  The problem here is, this is getting to be a safety issue.  I'm sure many people are like me to where our phone is our lifeline to our kids.  If we cannot get in touch with them because dropped calls, this is a serious problem and they should let us out of our contract without paying ETF. 

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

They have been upgrading in my area 60140 since March.  The service has been just horrible.  I am ready to cancel all five lines.  I called customer service and they told me they were done with the upgrades.  My calls still drop all the time and I get my text messages hours later.  I have to go outside to make calls when I am at my sisters house and cannot make calls from my office at work or get any kind of internet connection.   When I call customer service they only want to give me a $25.00 credit.  I have only been able to use my phone half of the time yet expected to pay my full bill.  That is unacceptable.  I pay 250.00 a month for service I cant use and am told I can only receive a 25.00 credit?  Time to start looking at a new phone provider.  I am willing to pay the 600 in early termination fees to have a service that works.  Sorry I ever left US Cellular I never had dropped calls.  Looks like I am going back to them.

Journeyman

Re: SPRINT NETWORK DROPPING CALLS EVERYTIME YOU CHANGE A TOWER CHICAGO LAND AND SUBUR. Complaints!!

So report them to the BBB for what?  What's the BBB going to tell Sprint, to stop spending billions on Network Vision upgrades, fiber and microwave backhaul, and put the legacy equipment back in so you can continue to enjoy their slow, garbage network for eternity?  The problem will sort itself out as more towers are upgraded.  While you're at it, why don't you report Samsung, since they're partly responsible for the engineering nightmare that's causing your problems.

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