Searching for Signal at Home :-(

[JRichardson84]

60623 Chicago,IL

Currently when at home my phone has been losing the signal in mid- call as if I have walked into a tunnel. I have a palm pixi and sometimes the phone automatically gives me the message of "Call could not be establish on Sprint Network (239)". This suddenly happens even when I am not using my phone. Is there a way I could get a stronger signal at home before I leave the Sprint Network??

THANKS

[raylitherland67]

It does look like we have a service ticket in your area. I will include the details. As you can see from the details it looks like there are some capacity issues in your area at this time and relief is on the way. I am sorry that it will not be available until December.

EVDO Connection,Text Messaging,Voice

10016

(Noticeable Relief expected by Dec 2011 with additional improvements scheduled throughout the summer) //Customer may experience blocked calls, delayed messaging, and slow data. IL/Consumer, no tickets are required for capacity issues.

05/03/2011 19:00:00 CST

N/A

Not Cleared

08/17/2011 15:47:36 CST

No Information