I am sorry to hear about the service in your area. I did look in our network outage board and it does show several service tickets in your area. I see that are engineers are working hard to get this issue resolved as soon as possible. No ETR. Here are the details.
At 2011/08/27 08:41:24 we experienced the following Problem(s) in the Washington DC : Washington DC Market: EVDO Connection (No Service) We estimate a time to repair to be 09/2/2011 15:41:00 CST .LEC Remarks = 08/27/11 1712 - CUS :DELPHI: RESULT: CIRCUIT TESTS OK. NO TROUBLE INDICATED
At 2011/08/27 05:14:38 we experienced the following Problem(s) in the Washington DC : Washington DC Market: Single Cellsite (Out of Service) We estimate a time to repair to be 09/13/2011 04:14:00 CST .SITE IS STILL DOWN HARD. PER NCDC-JAMES, TICKET IS ASSIGNED TO MICHAEL COX; HOWEVER, THIS AREA IS IN DRM (HURRICANE IRENE). DISPATCHING IS STILL BLOCKED.