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Service Issues 20774 Zip Code

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Service Issues 20774 Zip Code

I live in Springdale, MD 20774. Over the last two weekes, I have noticed a major degradation in my level of service. I would say 75% of my calls are dropping.

At times, it takes 3 or 4 attempts to make a call. I continuously getting call dismissed. I also gone from having 4 bars in my home to roaming in my home.

Did you lose a cell tower? My other friends with Sprint are having similar problems in the Prince georges County area....

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Re: Service Issues 20774 Zip Code

I am sorry to hear about the service in your area. I did look in our network outage board and it does show several service tickets in your area. I see that are engineers are working hard to get this issue resolved as soon as possible. No ETR. Here are the details.

Single Cellsite 7894655 At 2011/08/28 05:08:11 we experienced the following Problem(s) in the Baltimore : Baltimore Market: Single Cellsite (Out of Service) 08/28/2011 00:08:00 CST 5 Not Cleared 08/28/2011 00:25:02 CST WA74XC270 Lyons Creek MD 20711
EVDO Connection 7708770 At 2011/08/27 08:41:24 we experienced the following Problem(s) in the Washington DC : Washington DC Market: EVDO Connection (No Service) We estimate a time to repair to be 09/2/2011 15:41:00 CST .LEC Remarks = 08/27/11 1712 - CUS :DELPHI: RESULT: CIRCUIT TESTS OK. NO TROUBLE INDICATED 08/27/2011 03:41:00 CST 3 Not Cleared 08/30/2011 08:25:06 CST DC03XC455 LANDOVER MD 20785
Single Cellsite 7893184 At 2011/08/27 05:14:38 we experienced the following Problem(s) in the Washington DC : Washington DC Market: Single Cellsite (Out of Service) We estimate a time to repair to be 09/13/2011 04:14:00 CST .SITE IS STILL DOWN HARD. PER NCDC-JAMES, TICKET IS ASSIGNED TO MICHAEL COX; HOWEVER, THIS AREA IS IN DRM (HURRICANE IRENE). DISPATCHING IS STILL BLOCKED. 08/27/2011 00:14:00 CST 2 Not Cleared 08/30/2011 11:35:56 CST DC03XC253 LANHAM MD 20706
Single Cellsite 7699770 At 2011/08/25 18:28:57 we experienced the following Problem(s) in the Washington DC : Washington DC Market: Single Cellsite (Intermittent service) ZERO CALL ATTEMPS . 08/25/2011 13:28:00 CST 3 Not Cleared 08/25/2011 13:44:31 CST DC03XC491 LARGO MD 20791
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