As of 7:35am on July 29, 2011 I have not been able to send/receive texts or make phone calls. For a brief second at 8:32am I received 6 text messages all at once and I haven't been able to do anything since. Is the network down in my area????????
I am having the same problem in Orlando, Florida. Spoke with someone at Sprint online chat and they reset my phone and told me a tech was working on the issue. Still nothing. I have had many issues with this company and if they can't get their act together am not averse to seeking a btter carrier.
01:08:00PM Agent (Eleena B): "It seems that due to weather disorders, you are facing the issues. However, I have refreshed the services on the phone and also marked the location so that our technicians can fix it as soon as possible."
I am guessig the "weather disorders" thing is complete BS since this is happening in FL, MO and TX.
The outage is nationwide... Sprint needs to get their act together and let folks know that this is happening everywhere and that they don't have a clue.
Right! I haven't had service all day. I can recieve emails(delayed), but I can not make phone calls, or send/recieve texts! I would like a credit on my account for today since I can't use my phone completely! And the weather seems really BS since here in Texas it's sunny skies, no clouds in site, and it hasnt rain nor going to rain anytime in the near future. I'm getting pretty upset with them today. I haven't called the tech service because I know they are not going to be any help whatsoever.
Sorry for the problem. The outage does not say anything about being weather related but there is an outage As to crediting the account I have not way to find your account. Please do not post private information in a public form you can make the request thru customer service or thru Chat. Current ETR is 07/29/2011 08:50:00 CST .
Depending on where they are located they may well be either on a different sector of the cell which could be working or a completely different cell. Range of cell is very short only about 3-5 miles depending on terrain and height of tower.