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Sprint Phones not Calling out or Receiving Calls in Indian Trail, NC

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Journeyman

Sprint Phones not Calling out or Receiving Calls in Indian Trail, NC

Neither of our Sprint phones (LG Optimus, Blackberry Curve) will currently send or receive calls or texts.  We are in Indian Trail, NC 28079.  We have bars, but noting will go through.  Is there a network outage or is this a problem specific to our acocunt?  We are paid and current.  These are our only phones so I can't even call customer service.

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Master

Sprint Phones not Calling out or Receiving Calls in Indian Trail, NC

This is not your phones -

There is an outage/issue and the network team has ticket number 7452585 opened - please be patient- They have not posted an estimated time or resolution yet

Customers in the following area(s): Blacksburg(SC),Charlotte(NC),Chester(SC),Clover(SC),Elgin(SC),Eureka Mill(SC),Fort Lawn(SC),

http://servicemanagement.corp.sprint.com/NetworkEventBoard/NEBEventDetails.aspx?tno=7452585&N=1may experience diffculties with the following services : Voice.Customers in the following area(s): Blacksburg(SC),Charlotte(NC),Chester(SC),Clover(SC),Elgin(SC),Eureka Mill(SC),Fort Lawn(SC may experience diffculties with the following services : Voice.

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Journeyman

Sprint Phones not Calling out or Receiving Calls in Indian Trail, NC

ok... so it started working again for about 15 minutes and now the problem is back.  Help please!

Highlighted
Master

Sprint Phones not Calling out or Receiving Calls in Indian Trail, NC

This is not your phones -

There is an outage/issue and the network team has ticket number 7452585 opened - please be patient- They have not posted an estimated time or resolution yet

Customers in the following area(s): Blacksburg(SC),Charlotte(NC),Chester(SC),Clover(SC),Elgin(SC),Eureka Mill(SC),Fort Lawn(SC),

http://servicemanagement.corp.sprint.com/NetworkEventBoard/NEBEventDetails.aspx?tno=7452585&N=1may experience diffculties with the following services : Voice.Customers in the following area(s): Blacksburg(SC),Charlotte(NC),Chester(SC),Clover(SC),Elgin(SC),Eureka Mill(SC),Fort Lawn(SC may experience diffculties with the following services : Voice.

View solution in original post

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Journeyman

Sprint Phones not Calling out or Receiving Calls in Indian Trail, NC

Thanks!

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