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Voice and Text outage in NYC Zip code 10027

Journeyman

Voice and Text outage in NYC Zip code 10027

I can't make or receive phone calls in my area. This is ridiculus there was just an earthquake shoke and I can't communicate with any of my family members.

1 REPLY 1
Sprint Product Ambassador

You, along with most of the rest of the East Coast, just got on their phone to call home.  A Mass Calling Event has occurred, causing ATT, Verizon, T-Mobile and Sprint to experience degraded voice and data performance. 

Please use SMS messages to communicate during emergencies; it keeps the voice circuits free for emergency responders, and SMS messages have a greater chance of getting through during mass calling events. 

Thanks - stay safe!

Will

Product Ambassador, long time Sprint employee
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