I am showing that we are in the middle of upgrading your towers in your area and there is also a tower outage, ticket 9066809. Details are below.
Ticket number 70193
Cell Site is being upgraded to Network Vision. Temporary impairments causing increased Drops and Blocks may occur, in addition to instances of missed calls/calls rolling to voicemail, and other voice service anomalies. Notify customer that upgrade should be complete soon and service should be improved.
I can understand this is frustrating for you and we are aware of this issue. I can assure you we are working to not only fix it, but improve your overall customer experience in the area. I will report this issue to our network team.
At 2012/05/25 00:07:04 we experienced the following Problem(s) in the LA Metro : Los Angeles / Long Beach Market: Single Cellsite (Out of Service) LEC Local telephone carrier engaged, restoration in progress .
05/24/2012 19:07:00 CST
06/01/2012 18:07:29 CST
05/27/2012 18:13:47 CST
LA03XC033 Los Angeles CA 90039
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