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can not make outgoing calls

Journeyman

can not make outgoing calls

hello I just tried to make a phone call and only get a busy signal no matter what number i call. my wifes phone does the same thing. we live at [removed private information]. we can recieve incoming calls but can not make any outgoing calls. is their a problen in this area. my bill is not due for another 13 days. HELP

Message was edited to remove private information (address) by: Moderator

2 REPLIES 2
Journeyman

Re: can not make outgoing calls

Good morning can not make out going calls please help too fix my connection  Thank you.

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Journeyman

Re: can not make outgoing calls

There was a nationwide outage lastnight that affected phones differently but mostly trying to make or receive calls while dialing long distance as well as voicemail. Some peoples phones are different and affected differently. If you can dial *2 to get to customer service your phone probably just needs to be refreshed to establish the signal from the closest tower in your area to your phone. You can also try taking the battery out of your phone while it is turned on, waiting a sec then put the battery back in and turn the phone on. This helps with Nextel phones mainly. Good Luck!

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