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no coverage for text, or calls

Journeyman

no coverage for text, or calls

I have the epic and my daughter has the optimus, we have had no or poor reception for the last week, in Bradenton Florida. Does Anyone else have this problem? Solutions? I am ready to go to another carrier.....I bought this xxxxx thing to get more coverage, not less.....

Message was edited by: mapesy, who removed profanity

8 REPLIES 8
Master

no coverage for text, or calls

Moving this to the Network and Coverage area for help/assistance.

Re: no coverage for text, or calls

I am sorry you are having coverage issues in Bradenton, FL. Are you still having problems?  I will private message you for more information.

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Journeyman

no coverage for text, or calls

Having similar issues for over a week in Wesley Chapel.  No data and unable to receive incoming calls in an area marked "best coverage".

Re: no coverage for text, or calls

Peletz3903,

Are you still experiencing issues in West Chapel?  I did noticed that we did have an outage on May 31st and shows it has been resolved.  please let me know if you are still experiencing issues.

Thanks,

Ray

Journeyman

Re: no coverage for text, or calls

I am indeed still having issues with this.  I missed a phone call this AM but received the voicemail notification.  Texting is sparatic because I am hopping on and off the network with the signal level varying greatly.  Often getting roaming showing up as well.  I know sprint has been closing tickets on towers in the area and there is a current one open for the 3G data.  Not sure if it is related but PRL and profile updates do not fix this.  Nor does a software reset or reprogram of the phone.

Re: no coverage for text, or calls

Could you please provide me you zip code so I can further investigate.

Thanks.

Journeyman

Re: no coverage for text, or calls

33545 in the chapel pines area.  Still having issues, roaming data/calls work just fine.

Re: no coverage for text, or calls

Peletz3903,

I have looked into our network outage board and I do see there is a tower outage that was just reported today. Service alert ticket 7411247. I  want to assure you that we are working hard to get this issue resolved as soon as possible. No ETR at this time.

Thanks,

Ray

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