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no internet connection

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Journeyman

no internet connection

Is there a problem in the 95901 zip code?  I have tried re-booting my phone, but I can't get on-line at all. Trying to check my g-mail it just says "no connection".

6 REPLIES 6
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Master

I can find no outage in that location.  If you have an android device, can you verify mobile network is checked (home/menu/settings/wireless & networks/mobile network).  A lot of times that gets unchecked for some reason.

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Journeyman

Yes I have an android and the data enabled and data roaming are both checked.

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Journeyman

Try going into your settings, and under System Updates (this is on HTC, it may be somewhere else on other manufacturer's phones) choose Update Profile and see if that helps.

John

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Master

Ok.  Then please remove/replace battery.  You can of course try update profile like @JEALLEN65 said - that's a good step that does fix it a lot of the time.  If it's still giving you trouble, please private message me and I'll send a refresh to your device.

Thanks

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Journeyman

It won't update the profile.  It just sits there forever.

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Wizard

I am sending you a private message.

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