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service and devices

Journeyman

service and devices

I have been having an enormous amount of trouble with our devices lately. we live close to a tower but yet our phones seem to go into roaming status when we are in our home or its just has no coverage. We have an instinct and a moment. We have also been having trouble with the new and improved website. Our call logs never match what our minutes used are. They are usually a day or two behind if the site is even up and working. I have dealt with customer service but they seem to be no help in any situation. Any suggestions?

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Sprint Product Ambassador

Re: service and devices

Hi!

I moved your issue to the Network and Coverage community.

What is your location?  Nearest major intersection, city, state and zip will help us check the tower maps and coverage database.

Will

Product Ambassador, long time Sprint employee
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