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service cuts out or fails 60560 and 60545

Journeyman

service cuts out or fails 60560 and 60545

Do you have any trouble tickets for this area? (Route 47 and 34 )  Cant use Slacker or Pandora, can't google, no voice texting, no connection errors.  Motorola Photon and Samsung Epic 4g

Thanks

1 REPLY 1
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Master

Re: service cuts out or fails 60560 and 60545

Sorry for the inconvenience. I checked your coverage area and there are network upgrades going on the towers. Cell Site is being upgraded to Network Vision. Temporary impairments causing increased Drops and Blocks may occur, in addition to instances of missed calls/calls rolling to voicemail, and other voice service anomalies. I can understand this is frustrating for you and we are aware of this issue. I can assure you we are working to not only fix it, but improve your overall customer experience in the area. I will report this issue to our network team so that they will be aware of your specific location.

Network Vision 70452 /Network Vision  70229  NEB TICKETS.

Abe

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