cancel
Showing results for 
Search instead for 
Did you mean: 

Dropped calles (every call)

Journeyman

Dropped calles (every call)

I have an HTC EVO that has worked fine since I got it 18 months ago. I work from home (143rd & Metcalf, 66223) and it has always worked fine. However for the last two weeks, every call I make drops. I seem to have good reception (3-4 bars), but the call drops. I took the phone in to a store and they told me there wasn't anything wrong with it. Are there any tower issues? Would a signal booster help? An Airave? This is my business phone and I need one that works. I have been a customer for over 20 years and have 5 phones on my account, but my patients is wearing thin.

29 REPLIES
Master

Re: Dropped calles (every call)

I sent you a private message to request more info.

Larry ~ OKIESTRO

Journeyman

Re: Dropped calles (every call)

I've been having similar problems since the 8th.  Without warning, without anything happening to the phone, my signal consistancy has gone to ZERO!  One minute I have all the bars, the next they are ALL gone.  They come and go so frequently that I really can't do anything with the phone.  Calls don't get through and most of the time the phone doesn't even ring.  WIthout the reception, I can't use the browser, email or even text reliably.  Spent HOURS on the phone with sprint, in the stores, etc.  Nothing has fixed this. Even replaced the phone and still having the same problem.  Sprint insists theres nothing wrong. VERY FRUSTRATING!

Journeyman

Re: Dropped calles (every call)

I can't keep a call up for more than 15 seconds before it drops.

Journeyman

Re: Dropped calles (every call)

I have had so many dropped calls (everyother call is dropped) here in Tulsa, Oklahoma and nobody seems to know what is going on!  Very slow data speed and I don't always receive all of my text messages!  It's been getting worse since the new Apple iPhones have been out (At least it seems that way to me)!  All three of my smartphones are having problems!   And everybody I know that has Sprint in Tulsa has the same issues!

Journeyman

Re: Dropped calles (every call)

I have the Airwav in Tulsa and it works OK in the home but will not help at all away from home where I'm on my phone the most!

Master

Re: Dropped calles (every call)

obermitch If you service issues are that severe (everyother call is dropped- 50%) you need to call in or go to a Sprint authorized repair center. I have access to market and national service statistics that show Tulsa under 1% drop and under 1% block for voice calls. In your case a detailed analysis and device testing is needed.

Larry ~ OKIESTRO

GrandMaster

Re: Dropped calles (every call)

if you have multiple phones having the issue then its for sure a network problem. that alone just narrowed it down.

obermitch wrote:

I have had so many dropped calls (everyother call is dropped) here in Tulsa, Oklahoma and nobody seems to know what is going on!  Very slow data speed and I don't always receive all of my text messages!  It's been getting worse since the new Apple iPhones have been out (At least it seems that way to me)!  All three of my smartphones are having problems!   And everybody I know that has Sprint in Tulsa has the same issues!

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
GrandMaster

Re: Dropped calles (every call)

especially because of this. for sure a network issue

obermitch wrote:

I have had so many dropped calls (everyother call is dropped) here in Tulsa, Oklahoma and nobody seems to know what is going on!  Very slow data speed and I don't always receive all of my text messages!  It's been getting worse since the new Apple iPhones have been out (At least it seems that way to me)!  All three of my smartphones are having problems!  And everybody I know that has Sprint in Tulsa has the same issues!

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: Dropped calles (every call)

I am having same problem.  My calls are dropping after 10 seconds.  I am in 60073 in Illinois and it's just getting worse day by day.  I have had dropped calls before but not this severe.  Sometimes I don't get my text messages for hours later.  What Can I do to fix these issues.

Community News

This is a PUBLIC ARCHIVE board, all artciles are read only.

Please click here to search the Active Community.