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Error Code 67 on my LG Optimus

Journeyman

Error Code 67 on my LG Optimus

I have power-cycled my phone and I am still receiving Error Code 67 Unable to establish wireless data connection. Please Select Update Profile to correct this. If the problem persists, please contact your mobile phone company. I have done this multiple times it thinks for a little bit and then brings up the same error. Anyone else experiencing this issue. I am seriously fed up with sprint I have sent multiple emails in regards to other issues with my cellular devices and have not got a response. 

11 REPLIES

Re: Error Code 67 on my LG Optimus

Do you have the 3G icon showing on top of your screen? Also could you please provide me with  a location possibly a zip code so I can see if we have any data outages in your area?

Thanks,

Ray

Journeyman

Error Code 67 on my LG Optimus

68131 is the zip code I am currently in and I do have the 3G icon that is lime green

Highlighted

Re: Error Code 67 on my LG Optimus

I did noticed that we had 3 service outage that were closed but have not cleared yet which still makes them open, which may be causing the issue for you not to use your data or getting that error 67.  If you continue having problems, you may want to call technical support by dialing *2 on your cell phone or else 1-888-211-4727 on a landline phone.

Services AffectedTicket #Outage DescriptionBegin
Date
End
Date
SeverityClear
Date
Last
Updated
Cellsites Affected
3G Browsing 8102185 At 2011/10/08 23:09:12 we experienced the following Problem(s) in the West Iowa / Nebraska : Omaha Market: 3G Browsing (Out of service) . 10/08/2011 18:09:00 CST 10/08/2011 21:22:00 CST 1 Not Cleared 10/08/2011 18:39:25 CST No Information
3G Browsing 8125986 At 2011/10/07 21:04:18 we experienced the following Problem(s) in the East Iowa : Davenport / Moline / Rock Island Market: 3G Browsing (Out of service) . 10/07/2011 16:04:00 CST 10/07/2011 21:51:00 CST 1 Not Cleared 10/07/2011 21:27:07 CST No Information
3G Browsing 8108759 At 2011/10/06 17:04:57 we experienced the following Problem(s) in the East Iowa : Davenport / Moline / Rock Island Market: 3G Browsing (Out of service) . 10/06/2011 12:04:00 CST 10/06/2011 19:41:18 CST 1 Not Cleared 10/06/2011 17:41:09 CST No Information
Journeyman

Error Code 67 on my LG Optimus

I was having the same issue with mine this morning. One second it was working fine then the next second all I can do is try to make that message go away. I had no use of my phone at all. About 10 minutes of pushing 'Update Profile' my daughter text me and the message went away.

Master

Error Code 67 on my LG Optimus

Make sure turn off WI-FI, power cycle the phone  and update profile. Try to log into web. Also send me your zip code so that I can check if there is any network outage at your location.

Journeyman

Error Code 67 on my LG Optimus

I am getting the error message also code 67. I've turned off phone several times and updated profile.  Nothing is working.  How can I get this fixed?????

Journeyman

Error Code 67 on my LG Optimus

oh no 3g icon and zip is 77845

Journeyman

Error Code 67 on my LG Optimus

I am receiving this same message only when I try to use my Mobile Hot Spot. Any suggestions? I update and update, but it resolves nothing.

Re: Error Code 67 on my LG Optimus

LizardSticks,

The error 67 when getting from the hotspot usually means that you are not subscribed to the hotspot plan. Are you currently paying the 29.99 monthly recurring charge?

Ray

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