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Not Receiving Text Messages on New Iphone 4S

Journeyman

Not Receiving Text Messages on New Iphone 4S

I just upgraded to the new Iphone 4S this past Thursday October 20.  Since then, I have been having problems with my text messages. It is very intermittent. I go from having a back and forth conversation to not receiving a text for 2 hours.  In that meantime, I have full bars.  I contacted a Sprint technician and they refreshed my signal/network or whatever they did and it still didn't fix the problem.  I am down in Champaign, IL (Zip: 61820).  Is anyone else having this problem?

60 REPLIES
Master

Not Receiving Text Messages on New Iphone 4S

I am showing:

There are no Open Events for ZipCode 61820 in the last 7 days

So, although it may be network related, I'm not showing any outage at your zip code.  If I could ask a few question to get more information, I'm sure we can get it fixed.  Did you port your phone number in from another carrier recently?  Are you using your service near an 'airave'?  (if you don't know what that is, please disregard)  Does this problem happen with any phone you try to text, or just one particular number?  If you want to private message me, I would be happy to take a look and try to figure out why...I can trace your text messages and find out who 'dropped the ball' so to speak.

Thanks

-John

Journeyman

Not Receiving Text Messages on New Iphone 4S

I did not port my number from another carrier, I upgraded from my previous phone. I am not using it near an airave. It happens to just about all the phones.  The problem is when I try to receive a response from people. They will receive my text and proceed to respond to my text, but I do not receive their response text. It's not even delayed, I just don't get the text.

Master

Not Receiving Text Messages on New Iphone 4S

Woah, so only when they click *reply* to your text message do you not receive their message?  If they originate a new message you do get it?

-John

Journeyman

Not Receiving Text Messages on New Iphone 4S

Whether it's a "reply" or a "new message," I am not receiving text messages. As I said before, it is very intermittent.  I can be having a back and forth convo one second, and the next thing I know, I don't receive a text for 2 hours. That is what I have been experiencing the past 2 days since I upgraded my phone.

Master

Not Receiving Text Messages on New Iphone 4S

Ok, well if you'll private message me, I will try to get to the bottom of this problem.  Thanks

-John

Journeyman

Not Receiving Text Messages on New Iphone 4S

I am also in Champaign and have been having the same issue with text messages since thursday, I have 4 other friends in town with the same issue as well. I am actually on hold with sprint CURRENTLY

Journeyman

Re: Not Receiving Text Messages on New Iphone 4S

I replied to a text and missed  3 replies then i replied again since i didnt hear back from that person and i missed 2 more, just never showed up, no failed texts on either end

Journeyman

Re: Not Receiving Text Messages on New Iphone 4S

Same deal in champaign, missing random text message since thursday.  I am running windows mobile so this seems to be platform independent as the previous posters represented ios and android.

I know of several other people on sprint having the same issues in town. 

Journeyman

Re: Not Receiving Text Messages on New Iphone 4S

I have an EVO 4G, call Sprint

888-211-4727 (Sprint phones)

report the issue, maybe we can get it a case because the Spring rep told me the same thing as the initial poster

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