Just thought I would update - no change - but you knew that
|Upstate NY East : Glens Falls,VT / NH / ME : Rural||05743 ,12819 ,12821 ,12827 ,12832 ,12854 ,12887||Whitehall(NY)||Single Cellsite||7872511||Customers in the following area(s): Whitehall(NY) may experience diffculties with the following services : Single Cellsite.||At 2011/08/09 21:31:13 we experienced the following Problem(s) in the Upstate NY East : Glens Falls Market: Single Cellsite (Out of Service) We estimate a time to repair to be 08/17/2011 04:31:00 CST .||08/09/2011 16:31:00 CST||Not Cleared||08/11/2011 14:27:02 CST||AL53XC807 Whitehall NY 12887|
Can't wait until I get to post that this is cleared - but not today
|Single Cellsite||7872511||At 2011/08/09 21:31:13 we experienced the following Problem(s) in the Upstate NY East : Glens Falls Market: Single Cellsite (Out of Service) We estimate a time to repair to be 08/17/2011 04:31:00 CST .||08/09/2011 16:31:00 CST||3||Not Cleared||08/11/2011 14:27:02 CST||AL53XC807 Whitehall NY 12887|
I have requested an update to the alert and will post in on here and private message you when I receive.
here till the end
(This is an equipment on order/replace when received - but even on a priority voice outage the delivery of equipment is the big variable. The estimate is based on that- and I can see in the notes this is equipment.)
Parts were on backorder from Alcatel/Lucent - then i think this means they went to another vendor -
LATEST UPDATE: FT PLACED ORDERS FOR 2 TFUS ON TWO DIFFERENT TKTS. RMA 6018152
27 AND RMA 1601817491 HAVE BOTH BEEN ORDERED THROUGH CTDI. I ESCALATED TO CTD
LATEST UPDATEITE IS DOWN. TFU 1 & 2 ARE BAD AND REPLACEMENTS HAVE BEEN ORD
LATEST UPDATE:TFU HAS FAILED HARD. CONTACTED M4X FOR PART STATUS. PART IS C
URRENTLY ON BACK ORDER. BRITTANY WITH M4X WILL REQUEST THROUGH CTDI AND HAVE
Please continue updating on this. I am sticking it out for the time being, but if it begins to look like the parts are backordered from every vendor, then I too will have to switch..sadly.