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People can't hear me when I call but I can hear them when they call. HELP

Journeyman

People can't hear me when I call but I can hear them when they call. HELP

This only happens with certain people.

If I call my girlfriend, she can't hear me at all (or sometimes I can't hear her). but if she call me back, we can hear eachother just fine.

She's on Verizon, and I used to be a verizon customer.

This used to happen on my old phone so I got a replacement. It still happens.

I went to the Sprint store they told me to call network support.

I called support they told me to go to the store.

can anyone help?

my phone is an Optimus S

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