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SMS Error Radio Interference Cause Code: 64 Error class: 2? Zipcode 94509

Journeyman

SMS Error Radio Interference Cause Code: 64 Error class: 2? Zipcode 94509

I keep trying to send text messages on my EVO, and the error keeps coming up. I have also tried to make a phone call and nothing. It says the network is busy, and the call has been lost. Can any one help?

5 REPLIES
Master

Re: SMS Error Radio Interference Cause Code: 64 Error class: 2? Zipcode 94509

I would suggest you to simply powercyle the phone(pull battery and keep it off for a minute and  put battery back in) and also   update your profile(menu-settings-system udpate-update profile). Let me know.

Thanks

Abe

Journeyman

SMS Error Radio Interference Cause Code: 64 Error class: 2? Zipcode 94509

I have these exact same issues and NOTHING has solved it. I even have a replacement phone and it is worse now. I have called Sprint and they claim they never heard of it. Then I have been to the store numerous times. I am to the point where I want to cancel my service. It is amazing how Google says this is an epidemic.

I fail to understand why I pay so much a month to not be able to make calls, not receive them, cant send text etc......

Journeyman

SMS Error Radio Interference Cause Code: 64 Error class: 2? Zipcode 94509

PS my zip code is 79908 so apparently it does not matter where you are. So my question is.....is this a SPRINT issue or an Evo issue.

Journeyman

SMS Error Radio Interference Cause Code: 64 Error class: 2? Zipcode 94509

I have been dealing with this issue for about a week now.  I thought it might have to do with my location, but apparently it doesn't matter.  Sprint is going to lose a lot of business if they don't fix this.  I am in the medical profession and need to be reachable when on call, and this is NOT good!  When I manage to get a call through (after half a dozen messages saying that the network is busy), the voices crackle and fade.  Text messages generate the above mentioned error codes, and when people text me, it takes hours before I receive their messages.  I spoke with customer service, restarted my phone, but nothing works.  Has anyone spoken with Sprint and received any help at all?

Journeyman

Re: SMS Error Radio Interference Cause Code: 64 Error class: 2? Zipcode 94509

So my phone has recently started doing it once again, and I have done everything that I have been told to do. Taking out my battery, and putting it back in. Updating everything there is to update, and I even reset the phone to factory settings. Yet nothing has helped the situation, is there anything else I can do to fix this? It is irritating to have a pop-up every minute. Now both phones on my account will not send messages, and we cannot make phone calls because it says the network is "busy." Please help!!