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my cell phone service is not working in milwaukee WI. Is service down?

Journeyman

my cell phone service is not working in milwaukee WI. Is service down?

I have internet but not phone service.  If you call me you get a busy signal.  If I call out I get a busy signal.

11 REPLIES
Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

mine is down also.....whats going on?  I need my phone service!!!!  has anyone heard anything?

Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

Same thing in Madison.....

Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

Mines and everyone one I know . Now the phone has this message when u try to dial out. I tried to do an online chat with this website but it keeps saying that it is busy.

Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

I also have internet but no outgoing calls or texts in Janesville, WI.

Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

I am not sure, but I am experiencing the same problem for the last 2 hours almost.

Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

My Phone not working either in Lake Geneva but have internet.WTF?

Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

My service has also not been working.  Been like this for 3+ hours.  I'm in Milwaukee but I noticed the outage driving home from Port Washington.  I have no voice or data services available.

Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

Same problem. It would be nice to get some sort of reply from the techs on this! Phone still out as of 8:45 PM!

Sprint Product Ambassador

Re: my cell phone service is not working in milwaukee WI. Is service down?

Hi!

Thanks for the reports -- we're all over it.  There is a major outage in the Wisconsin area.  From the Network team:

The problem has been identified and been escalated to VP level.  A technician and Area Manager have arrived on site are troubleshooting.  We expect to have this resolved soon.

Thanks again!

Will

PS - I moved your post from Customer Service to the forum.

Product Ambassador, long time Sprint employee
Sprint Product Ambassador

Re: my cell phone service is not working in milwaukee WI. Is service down?

Hi!

Thanks for the reports -- The outage has been cleared and all impacted cell sites should be back online.

Will

Product Ambassador, long time Sprint employee
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Journeyman

Re: my cell phone service is not working in milwaukee WI. Is service down?

Thanks for the reply Will. Service was up at about the same time.

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