Everytime I try to call out(and yes I do dial 1 and then the area code), my phone does not let me, it simply beeps as though the other person's phone is busy. In addition, people tell me they have been trying to call me, and I do not pick up, but the call goes straight to voice mail. It is very aggravating, as I am paying for a phone that does not even work. I am located in San Jose, 408 area, and always have bars. Can somebody please help me trouble shoot this problem?
Sorry you are having this issue. First have you tried removing the battery for one minute and then replacing and testing? How long has this problem been going on? You do not need to dial the 1 but you do need to dial the area code. Can you send and receive text messages and does your internet work?