Has anyone had this problem? Certain ppl can't call me. I can see their number on my phone and that they are calling, but when I click answer, their call drops. On their end, they hear 2-3 beeps and it keeps on ringing for them even after I press answer.
No one at Customer Services can help me nor at the Sprint store. This is ridiculous.
Hey! Thank you for bringing this concern to us, I will need to take a look at the area where you've been experiencing this use to verify the possible existence of an outage. Please provide me the nearest cross streets and ZIP code of the area for further investigations. Also, can you please provide me the make/model of your device?
HTC 10. And I experience this all over NYC in the manhattan area. The zip code is 10025, crossroads mainly are 93rd and Columbus. But I have experienced everywhere I go in NYC for almost a week.
Thank you for the information. There's not reported service alert for the moment. By any chance, is your device software up to date? Is this only occurring with people calling from a specific carriers or multiple carriers?