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Minutes used when texting 1311

Journeyman

Minutes used when texting 1311

Can this be changed?

 

When I text 1311 to get my usage it comes back with the family usage.  It would be nice if I could see the family usage and my usage at the same time.  Have the system text back:

"my usage/family usage/total plan minutes"

 

For example:  If I have used 177 minutes this month and our family has used 640 minutes this month out of the 1500 minutes we have, than have the system text back to me:

"177/640/1500".

 

This way each person can see what they are using and what the family is using as a whole.

 

Thanks

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2 REPLIES 2
Wizard

Re: Minutes used when texting 1311

dskdsm,

I truly apologize for the inconvenience. The reply you get should be atext message with the voice minutes used/total monthly allotment of voice minutes, messages sent/total monthly allotment of messages, and data MB used/total monthly allotment of data MB for the individual. You are stating that it is giving you all of the family's use? I would like to research this further. Can you send me a private message with your phone number so that I can continue to research this offline?

Markie_B

Community Manager
Moved:

Re: Minutes used when texting 1311

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