Can this be changed?
When I text 1311 to get my usage it comes back with the family usage. It would be nice if I could see the family usage and my usage at the same time. Have the system text back:
"my usage/family usage/total plan minutes"
For example: If I have used 177 minutes this month and our family has used 640 minutes this month out of the 1500 minutes we have, than have the system text back to me:
This way each person can see what they are using and what the family is using as a whole.
I truly apologize for the inconvenience. The reply you get should be atext message with the voice minutes used/total monthly allotment of voice minutes, messages sent/total monthly allotment of messages, and data MB used/total monthly allotment of data MB for the individual. You are stating that it is giving you all of the family's use? I would like to research this further. Can you send me a private message with your phone number so that I can continue to research this offline?
1311 is being retired. Please see SOLUTION: Sprint Text Short Codes