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New Customer with NO service

Journeyman

New Customer with NO service

I am in Pilot Point TX. We are full time RVers and the only way we have internet, Amazon Prime or Netflix is our phones.  Two weeks ago we ditched T Mobile and went to Sprint.  We bought iPhone 7 Plus.  We have no service and no one can say why.  Now they say we are past the satisfaction time limit by 1 day and can't just agree to part ways.  Does anyone have any connections up the food chain because I am fed up

1 REPLY 1
Sprint Social Care

Re: New Customer with NO service

Redhead,

Hey! Thank you for bringing this concern to us. I would like to take a look at the area where you've been experiencing issues with the service. Can you please provide me the nearest cross streets and ZIP code? In order for me to confirm that everything is performing as expected.


Kryshna
Sprint Social Care
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