Data service has become almost totally unusable in most places that i travel in a big city. Whenever i let people around me know that i don't have service they say you must have Sprint because mine isn't working either.
Today i had enough as i went another whole work day without a data connection and i called customer service to request a bill credit for my lack of paid service.
The representative said sorry but i have no offers available for you right now. Offers? I wasn't asking for a customer save offer, I requested some of my money back for lack of service.
The call ended with him offering a trouble ticket for my residence which I informed him was unnecessary because I'm always on WiFi at home, it's everywhere else that the service is lacking.